FAQ

Choosing a trauma treatment center is a very important decision. While we strive to be the very best residential treatment facility, we know that you must find a program that is a good fit for you. Here are some questions to consider when making your decision.

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Is the program accredited?
  • It is imperative that any residential treatment facility that you are considering attending be accredited. One of the most highly coveted and prestigious accreditations is The Joint Commission or TJC. Their strict requirements demand the highest quality of treatment.
  • Innova has been accredited by TJC since 2018 and continues to work in accordance with its inspectors to provide the best treatment.
What should I expect?
  • Comprehensive care should start with a comprehensive evaluation – both physically and psychologically.
  • At Innova Grace, your stay begins with an evaluation by a psychiatrist, trained therapist, and primary care specialist to ensure that we are targeting each area of specific need in your life. To learn more about what to expect when receiving inpatient treatment at Innova Grace, click here.
How often should I see my therapist?
  • You are committing to spend focused time on your treatment goals. A residential treatment center should support and honor that with frequent and regular individual therapy sessions to maximize your time away from home. While group therapy is beneficial, It is essential to ask how many INDIVIDUAL therapy sessions you will receive per week before choosing a facility.
  • Residents of Innova Grace receive three therapy sessions per week (a combination of individual and family), in addition to over five groups per day, regular check-ins, troubleshooting and treatment coordinating support.
What is the environment at the facility like?
  • Based on the inpatient behavioral health facility, it may be more clinical or more like a retreat. The setting can aid in recovery as much as the treatment itself. Be sure to look at several options before choosing the recovery center that you will attend that best fits your needs.
  • Innova Grace is set in a remodeled home on a large estate, so it feels like home. Even the furniture was selected with comfort and relaxation in mind. Go on a virtual tour here.
What recovery services do you offer?
  • Research your prospective treatment center; many offer holistic or alternative treatments as part of recovery. Some services that may be offered are art therapy, yoga, meditation, acupuncture or acupressure, therapeutic massage, and nutrition and fitness.
  • Innova Grace provides yoga, meditation, fitness, music therapy, art therapy, experiencing somatic treatment, and lots of outdoor options for recreational therapy.
Does your facility offer inpatient or outpatient treatment?
  • Many alcohol, drug and trauma treatment centers offer both inpatient and outpatient treatment. Aftercare and outpatient counseling are suggested for the best recovery outcomes.
  • Innova Grace offers residential (inpatient) and day treatment options on site. Our Intensive Outpatient (IOP) is provided via telehealth, and outpatient therapy can be done in person or via telehealth, so your journey can continue after you go home if you are not in the San Antonio area.
What kind of aftercare support do you offer?
  • Aftercare following inpatient treatment will decrease the patient’s chance of returning to old behaviors. Many treatment centers offer group and individualized counseling for a set amount of time following release from residential therapy. Counseling can also be arranged by the health facility if the patient is not local.
  • Innova offers multiple levels of care to provide ongoing support after leaving residential. We also have an alumni group at no charge that can be attended via telehealth. We care about your success not only while you are in the program, but after you have graduated and will work hard to continue to provide support to you. View what Innova Grace alumni are saying here.
What payment options do I have?
  • Some insurance programs will cover some or all residential treatment center stays. You need to make sure to get a pre-authorization from your insurance company before admission to a recovery treatment center. Many treatment centers offer financing options and take cash as payment as well.
  • Innova Grace is in-network with most insurance companies. We also offer payment plans to ensure that finances are never a barrier to care. Through your initial conversations, we will gather the necessary information to provide your insurance to give you an idea of what it will be.
What type of support is available for families?
  • The more involved the family of the patient is, the better for all. Make sure that you ask if family counseling is involved in the recovery process as well as if it’s available for family members of the patient.
  • Residents of Innova Grace can choose to participate in weekly family therapy as deemed beneficial by the treatment team. Family therapy and education can also continue after one returns home via telehealth. We are also happy to help an individual find local options for family therapy if that is preferred.
Speak with an Admission Specialist

Should You Seek Inpatient Treatment?

We understand that this can be an overwhelming process, but our admissions specialists are here to help answer any questions you may have. Call us today to begin with a confidential assessment.

210-254-3618